Write to us and we will get back to you. Below you will also find step-by-step guides to the things people ask us about most.
The most direct channel: describe the problem and attach a screenshot if you can.
a.rella@libero.itWe reply on working days, usually within 48 hours.
Mon–FriYou can write to us in Italian or English.
Italiano · EnglishThe main procedures in the app, in the order you run into them.
The account marked as default is the one Home and new transactions open on.
Importing replaces the data on the device, so export a copy first if you want to keep it.
The backup is encrypted with your Apple ID and refreshes on its own when you close the app.
If you do not use iCloud you can restore the same way from an exported CSV file.
If Face ID fails you can unlock the app with your device passcode.
On Automatic the app follows your iOS appearance, including when it switches by itself in the evening.
Write to us with your device model and iOS version: it helps us understand the context right away.